What businesses ask us, and what we answer.
The questions we get asked most — answered without an offer at the end.
As of
MigrationReading time 8 min
Changing tills without losing data
What to secure before the switch, the notification almost everyone forgets, and why the old till cannot go straight into the skip.
Read
OperationsReading time 7 min
Running a till without internet
What really has to keep working offline, why the answer depends on the security module, and what to do when it fails.
Read
BookkeepingReading time 9 min
DATEV export in hospitality
What your accountant actually needs, why “just send the till data” almost never covers it, and the five things that regularly go wrong in hospitality.
Read
ReservationsReading time 7 min
Reducing no-shows in hospitality
What really helps against empty tables, what only sounds good, and where deposits and no-show fees reach their limits.
Read
TeamReading time 9 min
Staff rota rules in hospitality
Maximum hours, breaks, rest periods, Sundays and records: what German law means for your rota — and where hospitality has its own rules.
Read
What you will find here, and what not.
These guides answer questions that hospitality and retail businesses ask day to day: what has to be reported to the tax office when one till goes and another arrives? What has to keep working when the internet drops? What does your accountant mean by the DATEV export? Which rules does a staff rota have to follow, and what helps against guests who book and do not turn up?
Every text answers its question first and only turns to Veydex at the end — with what Veydex can do today and what it cannot. Deadlines and duties come with their source: the German Fiscal Code, the Till Security Ordinance, the Working Hours Act, letters from the Federal Ministry of Finance. Where the answer depends on the individual case, the texts say so and point to a tax adviser or lawyer.
If you already use Veydex and want to know how something works in the Hub, the step-by-step guides are in the help centre. This is about questions every business asks, whatever software it runs.
Your question is not here?
Short answers are in Help. Whatever depends on your business and your till, we settle in a conversation.