“Not everything can be checked” in Shrinkage & voids

Shrinkage & voids can only assess what your till delivers. That is why, on the right under Report › Check, it says Complete or Not everything can be checked, with what is missing below.

What it can say

• Cannot be checked: … and “Your POS does not send … to Veydex”: voids, discounts or the employee per receipt do not arrive at all. Even if nothing stands out, that is no all-clear.
• “We can't tell yet whether your POS provides …”: there is not enough data yet.
• “Nothing has arrived from your POS for this period yet”: the till delivered nothing for these days. Below it you see the date of the latest data.
• Only up to yesterday: the data does not reach today.

With a till export

If your data comes from an uploaded till export, it may say “Your till export does not contain …”. That says something about the file, not about your till. If the data only runs up to a certain day, upload the latest export to close the gap.

Without a till at all

If it says “Shrinkage & voids needs data from your POS”, connect your till under Tills or upload its DSFinV-K export. The owner does this.

The module needs void and discount data in full depth. Whether your till provides it can be established before you book.