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What to settle before you change your till.

The three questions we get asked most — answered without an offer at the end.

As of October 2026

What you will find here, and what not.

These guides answer questions that hospitality and retail businesses ask before or during a change of till: what has to be reported to the tax office when one till goes and another arrives? What has to keep working when the internet drops, and what does the technical security module (TSE) have to do with it? And what does your accountant mean when they ask for the DATEV export?

Every text answers its question first and only turns to Veydex at the end — with what Veydex can do today and what it cannot. Deadlines and duties come with their source: the German Fiscal Code, the Till Security Ordinance, letters from the Federal Ministry of Finance. Where the answer depends on the individual case, the texts say so and point to your tax adviser.

If you already use Veydex and want to know how something works in the Hub, the step-by-step guides are in the help centre. This is about questions every business asks, whatever software it runs.

Your question is not here?

Short answers are in Help. Whatever depends on your business and your till, we settle in a conversation.