Account and sign-in
Change your password
There is no separate field for changing your password in the Hub yet. You set a new one with “Forgot password?” on the sign-in page; afterwards you are signed out on every device.
To change your password, take the same route as when you've forgotten it:
- 1. Open the Hub's sign-in page and choose Forgot password?.
- 2. Enter your email address and choose Send code.
- 3. Enter the 6-digit code from the email. It is valid for 15 minutes.
- 4. Enter your new password under New password and choose Set password.
The password needs at least 10 characters and one special character.
What happens next
- Every sign-in to your account ends: in the Hub on every device and in Veydex Shift. You sign in everywhere again with the new password.
- A lock after too many failed attempts is lifted as well.
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