The invitation didn't arrive or has expired

Every invitation that has not been accepted yet is listed under Settings › Access & roles in the Invited section. For each you see the state of the email: email going out, email sent, email did not go out or Link expired.

What you can do

• Resend: sends the email again. The link is then valid for another 14 days; the link in the first email no longer works.
• Copy link: shows up when no email went out. Send the link yourself, for example by messenger.
• Withdraw: the invitation is no longer valid.

If the email is missing

1. 011. Ask the person to check their spam folder.
2. 022. Check that the address is spelled correctly. If it is wrong, withdraw the invitation and invite the right address.
3. 033. Choose Resend.

Only one invitation can be pending per address. Otherwise the Hub says: “That address already has a pending invitation.”