Getting started
Contact support
Write to support@veydex.com or use the form on the help page; we answer within one working day. If your business is at a standstill right now, call +49 157 58353026.
You can reach us in three ways:
- Phone, when it is urgent: +49 157 58353026
- Email for customers with an account: support@veydex.com
- Form “Write to us” on the help page. The answer comes by email within one working day.
Before you start, and with time to spare, you can pick a 20-minute appointment on the contact page.
So we can help quickly
- your business address, for example cafe-lux.veydex.app
- what you did and what happened instead
- a screenshot if there is one, by email to support@veydex.com
- if the Hub shows an Error ID, send it along
If something is not working, check the system status first. Then you know at once whether an issue is known.
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Rather talk to a person?Call: +49 157 58353026Write