Two records for the same guest

There is no merge button. The Hub deliberately never combines guests by similarity: better two records than one that carries someone else's allergy.

Preventing it

If you add a guest by hand whose phone number or email already exists, the Hub says there is already a guest with it and names them.

• Open this one takes you to the existing guest.
• Create anyway deliberately adds a second one, for example for siblings sharing a number.

Resolving a duplicate

1. 011. Carry over what only the duplicate holds: allergies and notes, through Edit details in the right record.
2. 022. Open each reservation of the guest, choose Edit, then Unlink, search for the right guest and save. The visit moves with it.
3. 033. Once the duplicate is empty, open it and choose Delete guest under Privacy at the bottom.

Visits from appointments in the appointment book do not move this way.