Stamping and crediting points

The whole team can stamp and credit, ideally on a phone at the counter.

Stamp card

1. 011. Open Loyalty. On a computer choose … Members; on a phone the list is right there.
2. 022. Find the guest with Search name or code and open them.
3. 033. Choose Stamp.

The Hub confirms the stamp. With a stamp card the visit counts, not the amount.

Points per spend

1. 011. Open the guest as above.
2. 022. Enter the bill under Amount.
3. 033. Choose Credit.

The Hub works out the points and rounds down: €4.90 at one point per euro is four points. Without an amount, there are no points.

Good to know

• Only the owner may credit a freely chosen number of points, through Correct, see Correcting points.
• Points from the till receipt do not reach the account by themselves; the amount is entered at the counter.
• The owner stamps visits from reservations and appointments in one go, see Stamping visits from Guest records.