Seating a guest without a reservation (walk-in)

If someone comes without a reservation, you seat them in the Floor plan, on a computer or a phone.

How it works

1. 011. Open Reservations and then Floor plan, or choose Start service for full screen.
2. 022. Choose Seat a walk-in.
3. 033. Pick the number under How many guests?.
4. 044. Under Which table?, tap a free table.
5. 055. Confirm with Seat walk-in.

A line appears at the bottom saying where the walk-in is seated, with Undo in case you tapped the wrong thing.

Without a floor plan

If you have not added any tables, the Hub seats the guest with Seat without a table. They count towards occupancy but sit at no table.

With name and contact

If you want the guest in Guest records, add a reservation instead and choose Walk-in under How did the booking come in?, with a phone number or email. Then check them in. A walk-in from the floor plan is called “Walk-in” in the book and is not linked to any record.

Walk-ins get no email.