Modules and billing

Why does a second module come along?

Some modules build on another: Loyalty, Marketing and Memberships need Guest records, Tips needs the Rota. You see that before booking, with the price.

These modules build on another one:

Loyalty needs Guest records.
Marketing needs Guest records.
Memberships needs Guest records.
Tips needs the Rota.

You see that before booking, with the price, for example in the price calculator.

Open the price calculator

Last checked: 5 November 2026

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A module can't be booked
Usually a requirement is missing: only owners book, some modules need another one first, and without a company name and address in the …
Can't cancel: another module needs it
A module that another booked module builds on can only be cancelled once the dependent one is no longer running. The Hub tells you which …
Guests and reservations
Segments: finding regulars, lapsed guests and no-shows
Under “Segments” in Guest records you find fixed groups with their count: regulars with three or more visits, inactive for 90 days, never …
Guests and reservations
Setting up a stamp card or points scheme
In Loyalty, choose “Design stamp card”: set the type, stamps or points to the reward, the reward, expiry and referral, then “Publish”. …
Guests and reservations
Adding a guest to the loyalty scheme
In Loyalty, under “Members”, choose “Add guest”: find the guest in Guest records, pick the scheme and, if they have one, enter a referral …

All articles on Modules and billing

Related

A module can't be booked

Can't cancel: another module needs it

Segments: finding regulars, lapsed guests and no-shows

Setting up a stamp card or points scheme

Adding a guest to the loyalty scheme