A module can't be booked

Whatever stands in the way of a booking, the Hub shows on the module itself. The most common cases:

• “The owner can book it.” With any other role you can't book. Ask the owner.
• “needs …” or “… first”: the module builds on another one. Loyalty, Marketing and Memberships need Guest records, Tips needs the Rota. Try or book the named module first.
• Billing details missing: until the company name and address are there, you can't book paid modules. Enter them under Billing › Billing details.
• “Trial already used.” Each module has one trial only. After that, only the paid booking is possible.
• “payment open”: an invoice for the module is already open. Pay it under Billing instead of booking again.
• Cancelled but still running: take the cancellation back with Keep it running instead of booking again.
• “POS lacks the data” or “Needs a connected POS.”: the module works with till data. Connect your till under Tills first.
• “coming soon”: the module can't be booked yet. With Notify me we let you know when it starts; nothing is booked.

If none of this fits, write to support@veydex.com with the module and the message.