Account and sign-in
Phone gone, no access
Sign in with one of the eight recovery codes you got when you turned on the second factor. If none is left, we reset the second factor after checking that it is you. Running sessions end, including on the lost device.
With a recovery code
When you turned on the second factor, you got eight recovery codes. Sign in with one of them.
No code left
Write to support@veydex.com. We reset the second factor after checking that it is you. All running sessions end, including the one on the lost device.
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