Getting started
Entering a closure
In the calendar, add an entry of type Closed, for example for a company holiday or stocktaking. It blocks reservations, appointments and the phone AI for that period, everywhere bookings happen. Callers hear that you're closed, not why.
A closure applies everywhere bookings happen.
How to enter it
- 1. Open Today › Calendar and choose Add entry.
- 2. As the Type, choose Closed.
- 3. Under What, enter the occasion, for example “company holiday”.
- 4. Set the date, for several days with Through, or only a few hours with from and to.
- 5. Choose Save entry.
What it blocks
- reservations, online too
- appointments in the appointment book
- the phone AI: callers hear that you're closed, not why
That also applies if the closure is part of a series, such as a weekly rest day. If you open after all, change the period at the entry or choose Delete.
Closures are set by owners and admins.
Blocker and callback
- Blocker only closes the time in the appointment book, for one person or, without a choice, for everyone. Reservations stay possible.
- Callback is an entry for someone who wants to be called back, with contact and phone.
Did this help?
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