Correcting stamps or points

How it works

1. 011. Open the guest in Loyalty.
2. 022. Choose Correct. Only the owner sees this button.
3. 033. Enter the number under By how much. Minus deducts.
4. 044. Enter why under Reason.
5. 055. Choose Book correction.

The account then shows a correction with the reason.

Rules

• No correction without a reason: in a dispute it would be worthless.
• A correction never takes the balance below zero.
• Corrections go into the venue's log, with guest, number and reason.

A guest complains?

Under Bookings in the account you find every credit, redemption, correction and expiry with its date. That shows how the balance came about.