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veydex

Guests and reservations

Does Marketing show open rates, images or Instagram posts?

No. Marketing sends emails as text with two placeholders and measures whether guests come back, not who opens the email. It does not publish posts on Instagram or Facebook, and recurring campaigns do not exist yet.

Some things people often ask about, Marketing cannot do today:

  • It does not measure opens and clicks. What it measures is whether guests come back, with a control group, see Control group and "not measurable yet".
  • Images and buttons in the text do not exist yet. You write subject and text; the placeholders are the guest's name and the business name.
  • Marketing does not publish posts on Instagram or Facebook. It sends emails.
  • Recurring or automatically triggered campaigns and A/B tests do not exist yet. You create each campaign on its own.
  • Marketing does not send text messages.

If a guest replies to the email

Marketing emails go out under your business's name, with the addition "via Veydex", but without a reply-to address. A reply therefore reaches nobody. If guests should be able to reach you, put your phone number or the link to your page in the text.

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