“Too many failed attempts” when signing in

Ten wrong attempts in a row lock sign-in to your account for 15 minutes. Wrong passwords and wrong two-factor codes both count. The lock applies to your account, whichever device you use.

What you can do

• Wait 15 minutes and try again.
• Or reset your password with Forgot password?. That lifts the lock at once.

Before you try again: check the email address for typos and whether caps lock is on. “Email or password is wrong.” deliberately doesn't say which of the two is off.

Wasn't it you?

Then someone may be trying to get into your account. Reset your password, turn on two-factor sign-in and check Settings › Security › Sign-ins to see who signed in recently.

If the Hub shows instead that access to your business is suspended, that is something else. Then write to support@veydex.com.