Module · Guests
Customer recordsEvery visit says something about your guest.
What your team knows about a guest usually lives in five heads and one notebook. Customer records turn that into a profile that is already there on the next visit.
12 €
/ month
The same guest, second visit
The second time does not start from nothing.
- 01Ms K. books online, with the same email address as in March.
- 02Veydex recognises her from her contact details and does not create a second record.
- 03On the booking sits what was noted last time: nut allergy, table by the window.
- 04The floor reads it while laying up, not while serving.
- 05After the visit the history grows by one line — and the customer value by an amount.
Every visit says something about your guest. Provided someone is still there to listen.
How it works
Veydex Customer records ties reservations, visits, notes and guest details into one shared profile.
When the same guest books again, Veydex recognises them from their contact details. Allergies, notes, visit history and guest value stop living in people's heads or in separate tools.
Know who is coming — before the guest walks through the door.
Included
- Guest profiles
- Visit history
- Allergies
- Notes
- Automatic matching
- Segments
- Import & export
- Guest value